MoonGlance Support

Stuck on something, or found a bug? Email support@alecs.live and you’ll hear back from a real person.

Adding the widget to your Lock Screen

1. Open MoonGlance once and allow location access, so it can load your forecast.
2. Touch and hold your Lock Screen, then tap Customize → Lock Screen.
3. Tap the widget area below the clock and choose MoonGlance. The rectangular size shows the most.

The widget shows “—” or old times

• Open MoonGlance. That refreshes the forecast right away.
• Check iOS Settings → MoonGlance → Location is set to While Using the App or Always.
• iOS decides exactly when widgets update. MoonGlance asks for an update every hour and at each moonrise and moonset.

Find the Moon

Point your iPhone at the sky and follow the arrow. The glowing line is the moon’s path tonight, with a dot on each hour. Drag the time slider to see where the moon will be later. If you’d rather not use the camera, tap the compass button for a sky map instead, and you can choose which view opens first on the main screen.

The direction looks wrong

Compasses drift near metal, magnets and some phone cases. Tap the calibrate button and move your iPhone in a figure 8 until the screen says it’s ready. Stepping away from cars and buildings helps too.

Moonrise is “tomorrow”

About once a month, there’s a day the moon doesn’t rise at all, because moonrise is roughly 50 minutes later each day. On those days MoonGlance shows the next moonrise.

Your privacy

There’s no account and no MoonGlance server. Your location is only used to get your local forecast from Apple’s WeatherKit. Read the privacy policy.